Curbside Pick-Up


Curbside Pick-Up Information
 
 
  • In order to reserve and pick up items, you must be in good standing and have an active card with the library
  • A patron may only have up to 5 holds at a time
  • Only books, DVDs, and CDs/Audiobooks may be checked out
  • All items will have a 3 week loan period, including DVDs
  • To request an item you may use the Place a Hold function on our catalog, e-mail the library at library@bellavistaar.gov, or call us during pick-up hours at 479-855-1753
  • The library will notify you when your items are ready. Just because you have placed a hold does not mean that your materials will be immediately ready. Please wait until you have been notified by the libary to come pick up your materials.
 
 
Curbside Pick-Up Procedures
 
 
How to Pick-Up Your Materials When They Are Ready
 
 
 Pick-Up Hours
Monday-Thursday
10:00 a.m. -- 2:30 p.m.
  • Our pick-up process works much like a standard drive-thru
  • After the library has notified you that your request is ready, you may drive up to the library and under the awning
  • You may temporarily park in this area to pick up your request from the
  • outside tables
  • Only one patron at a time may approach the table to retrieve their bag
  • If a library staff member is putting new requests on the table or another patron is at the table, we ask that you remain in your car until they are gone
  • Each bag is labeled for the patron who requested it. Look for your name and the last 4 digits of your library card number attached to your bag. You don’t want to take the wrong one!
  • You may pick up your request anytime between 10:00 a.m. - 2:30 p.m. Monday – Thursday
  • After you have been notified that your request is ready, you have until the Thursday of that week at 2:30 p.m. to pick up your bag
  • After Thursday at 2:30 p.m. of each week, all requests not claimed will be checked in and re-shelved
  • You are responsible for the materials checked out to your account
  • All returns MUST be placed in the book drop, NOT on the tables
  • We are unable to accept book donations at this time